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Context Help

If you lose your way inside our Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A context menu will open. It comprises detailed info about all the operations that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide assortment of video tutorials describing how to use our hosting Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, have a glance at our extensive Frequently Asked Questions section, which comprises questions asked by actual persons and provides practical solutions. We constantly update our FAQ section with new articles so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can touch base with our great team of support engineers available 24/7 and ready to help you with any query. Each support ticket you submit will be answered within one hour (the average response time is approximately 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com